Snaile Lockers now Supported by an Amazon Canada Ticketing System for Failed Locker Deliveries

 


Smart lockers used in Canadian multi-residential buildings such as condominiums and apartments solve a lot of issues not only for the consumers making the ecommerce purchases but also for the parcel delivery company, the ecommerce company and for the buildings themselves.

Of course, for smart lockers to work properly deliveries must occur systemically, hence why Snaile has had delivery contracts in place for several years with all major Canadian carriers to make sure there is contractual recourse if a delivery driver doesn’t follow what their employer, the building and the building residents want – deliveries to go into Snaile lockers.

Still, there is some management to do with drivers that are eager to drop parcels and go, these are typically independent smaller companies, or individuals acting as delivery contractors. Hence the announcement of a ticketing system for Amazon specific contracted deliveries that will address non-delivery to Snaile lockers if-and-when they occur. The Amazon system put in place for lockers allows residents to call or email Amazon directly when they find their delivery is not in the Snaile locker .

Amazon then remedies the situation for the next delivery for whichever delivery partner neglected to use the Snaile locker. The existence of a formal reporting channel handled by Amazon themselves for deliveries that missed the Snaile locker is a testament to the enduring commitment to provide a great parcel delivery experience into lockers for all parties involved.

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Location: Huntsville, ON P1H 1Z6, Canada

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