Building staff cope with flood of deliveries COVID-19 adds fuel to an already challenging issue
Businesses that provide support and maintenance to buildings figure into the Ontario government’s list of essential services as the COVID-19 pandemic unfolds. Condo managers and concierges are among those on the list. They stand on the front lines for a number of services, including the management of essential online parcel delivery—an already challenging issue, which has become more exasperating during the past month. Not only does the increase in packages, and restaurant take-out for that matter, place more demand on condo corporations without adequate space, it also raises the issue of health and safety of staff coming into regular contact with residents as well as the packages often handled by multiple third parties. Package deliveries have increased. Besides the recent news that Amazon will be hiring 1000 warehouse and delivery workers to handle the demand in Canada (and more than 100,000 workers in the U.S.), Patrick Armstrong, CEO of automated parcel lockers