How Smart Lockers Are Enhancing the Customer Experience by Transforming Last-Mile Logistics
The stay-at-home order put in place during lockdown meant buyers could not travel to stores with the same ease anymore. That, in turn, prompted yet another boost in online shopping. During peak periods, the numbers showed a whopping three quarters of Canadian consumers shopped online. This was when Smart Parcel Delivery Lockers started to become a critical improvement for online retailers. With items from all aisles, from groceries to pet supplies, cleaning products and apparel, being sold online, the demand for easier and more convenient delivery systems has increased accordingly. Touchless Parcel Delivery Lockers fit the bill perfectly and, as such, are fulfilling this need across the country. The traditional way of bringing items to buyers was direct delivery to their doors or mailrooms. But with the recent volume of products, the process became overwhelming, parcel theft was increasing and an alternative solution had to be found. This was especially important for sprawling communit